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ZMicro is continually striving to exceed expectations and provide innovative solutions to our customer’s real-world problems.

Our persistence and commitment to our customers has been the bedrock of ZMicro success, and we credit that to the outstanding work of our talented team. At ZMicro, we empower all of our employees to go above and beyond the call of duty in customer responsiveness and satisfaction. In the workplace, we always encourage collaboration, open discourse, new ways of thinking, and celebrate our successes together. This team-oriented approach allows us to focus on creating breakthrough products that are designed to solve our customer’s unique, mission-critical challenges.

Why Work at ZMicro?

LOOKING FOR OPPORTUNITY? WANT TO BE ON THE COMPETITIVE EDGE?

As a leading contributor in the Mission-Ready Deployable Computing market, we must remain dynamic and vigilant in our pursuit of innovation. This means taking a proactive and dedicated approach to finding, cultivating, and retaining the most talented and passionate individuals in our industry. We offer competitive salaries, full benefits, retirement options, Paid Time Off, continued education options, and a performance-oriented incentive program that rewards individual’s hard work and contributions. We understand that our employees are directly responsible for the success of our company and we are proud to offer benefits on the competitive edge. Our way of ensuring we reach our goals is by helping you reach yours.

Positions Available

  • Inside Sales Administrator – Temp-to-Hire, Non-Exempt Read More

    ZMicro is a rapidly growing technology company focused on providing innovative products to the Defense and Medical markets. We pride ourselves on our commitment to excellence in customer responsiveness, innovation, product quality, and on-time delivery. ZMicro works with all branches of the military and is uniquely positioned to address the advanced requirements of special ops and elite forces with its customized, rugged computing solutions.

    We are seeking an outgoing, ambitious, and qualified candidate eager to take ownership and responsibility for the position of Inside Sales Administrator. This role serves as the operational backbone of the Inside Sales function, supporting order management, customer communication, and sales team effectiveness.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    • Serve as the inside advocate for customers — answering inquiries regarding order status, pricing, lead times, and product availability.
    • Interface with customers for purchase order review, entry, confirmation, and status updates.
    • Create and manage sales orders in QAD; obtain required approvals and send order acknowledgements to customers.
    • Review purchase orders and quotes to verify part numbers and pricing accuracy; follow up with customers to resolve discrepancies.
    • Track sales orders, bookings, and shipments; maintain and distribute reports and forecasts for the sales team in the CRM.
    • Maintain an organized archive of all ZMicro quotes; retrieve information for outside reps and customers as needed.
    • Assist with quotation generation and pricing updates; enter and qualify sales leads into the CRM.
    • Serve as the communication bridge between Operations (procurement and production planning) and the outside sales team for schedule changes, including pull-ins and push-outs, and COTS-driven lead time or pricing impacts due to unforeseen market fluctuations; coordinate with the Associate Product Manager on required pricing adjustments.
    • Obtain required management approvals or waivers related to schedule and pricing changes; follow up with outside sales representatives to ensure timely customer acknowledgement and PO updates.
    • Monitor manufacturing and shipping schedules; coordinate tracking numbers and distribute shipping confirmations to customers and reps.
    • Conduct customer follow-up surveys and support customer satisfaction efforts.
    • Support trade show logistics including equipment coordination, packing, and shipping; occasionally assist with setup and teardown.
    • Serve as the HQ-based point of contact providing inside support to the outside sales team.
    • Help define and implement sales team policies and procedures; contribute to process documentation improvement.
    • Serve as the primary interface for incoming sales calls made directly to the ZMicro phone system.
    • Occasional travel to support Sales or Marketing activities may be required.
    • Perform other duties as assigned.

    MINIMUM QUALIFICATIONS:

    • College degree preferred; minimum 3 years of customer service or sales administrator experience.
    • Detail-oriented with strong organizational skills.
    • Strong communication skills, both written and verbal.
    • Must work effectively in a team environment.
    • Proficient in Microsoft Word and Excel.
    • Experience with Salesforce.com or equivalent CRM tools and QAD a plus.
    • Familiarity with contract review and sales order compliance is a plus.
    • Computer technical proficiency to help configure or describe computer systems is a plus.
    • Familiarity with AS9100 or ISO 9001 quality management systems is a plus.

    Salary Range: $60,000 – $70,000 Annually

    TO APPLY:  Please submit your resume to careers@zmicro.com.

    Zmicro is an Equal Opportunity Employer. Zmicro does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

If you’re interested and qualify for the position, please email your resume to careers@zmicro.com.